We have many roles which are critical to our success as an organisation. Below we showcase 3 key roles within our organisation, which enable us to deliver on our purpose to make life easier for people living with a neck stoma.
Customer Care team
Our Customer Care teams are a fundamental part of what makes us different to other companies within our industry. They enable us to make life easier for people living with a neck stoma by providing them with personalised care. They do this by directly engaging with our customers discussing products and helping our customers get the most of these and our other services.
“Being able to help people during a very difficult time in their lives makes working at Atos Medical very rewarding.”
– Storm, Customer Advocate, US
Our operators are the key persons to the manufacturing of Atos Medical’s high-quality products in Sweden. Each individual product passes through a variety of steps and our dedicated operators make sure a number of robust processes are followed to ensure our customers get the best quality products on the market. They also contribute with their expertise and knowledge in our innovation projects, by working closely with our R&D.
“Working with products that help people who really need them is very inspiring! I really like my job and all my colleagues.”
– Biséra, Operator, Sweden
Territory Management team
Our Territory Managers are critical to the ongoing success of Atos Medical within all of the markets we operate in. These teams do not only manage our relationships with key clinicians and hospitals, they are also are in regular contact with our customers within their territory.
“The more I advise, listen and interact with doctors, caregivers and
users, I know it will help people to have better lives. I feel I have
achieved my goals by improving the health of our users, and this
inspires and motivates me to keep going.”
– Selena, Sales representative, France
Find out more about our people and why they enjoy working at Atos Medical:
“I am always amazed to see how we build on each other’s ideas, skills and experiences within and across teams. It is an incredibly rewarding environment to work in.”
Nataniel, Design Engineer, Sweden
“I am inspired daily by the laryngectomy community, from seeing a daughter’s eyes tear up when our products allow her father to speak again or recognising the relief on a caregiver’s face when she realizes she is not alone on this journey.”
Karen, Events & Marketing Communications Manager, US
“Whether it is manufacturing new machines, meeting with machine operators to troubleshoot problems, or maintaining existing machines, the wide range of technology at Atos Medical presents many challenges, which I find very inspiring and engaging.”
Alexander, Technician, Sweden